Privacy Policy for NSN: Learn to Read & Speak

Effective date: June 12, 2025

NSN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application, NSN: Learn to Read & Speak ("the App"). By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Data: We only collect personal information you voluntarily provide, such as:

• Name or email address (if provided for account creation or feedback).
• Any other information you submit through in-app forms or interactions.

Device and Usage Data: We collect anonymized data automatically, including:

• Device Identifiers: Such as Advertising ID or IP address, collected via Google AdMob for ad personalization.
• Usage Data: Information about how you interact with the App (e.g., pages viewed, time spent), collected for analytics and improvement.

Device Permissions: The App requests the following permissions, used only for specific features:

• Microphone: To enable voice input for language learning features, used only with your consent.
• Storage: To read and save files necessary for App functionality (e.g., lesson progress).
• Bluetooth: To connect with nearby devices for specific features, used only with your consent.

Third-Party Data: We use Google AdMob to serve ads, which may collect anonymized data (e.g., Advertising ID, app usage) to provide personalized ads. See Google’s Privacy Policy for details.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve the App’s features and functionality.
• Deliver personalized ads through Google AdMob.
• Analyze usage patterns to enhance user experience.
• Comply with legal obligations, such as responding to legal requests.

Data collected for ads is used only with your consent, obtained through in-app prompts or device settings.

3. Data Sharing

We do not sell your personal information. We may share data as follows:

• With Google AdMob: Anonymized data (e.g., Advertising ID) is shared to serve relevant ads. AdMob may share this data with its partners for ad delivery and analytics, as outlined in their Privacy Policy.
• With Service Providers: Trusted third parties (e.g., hosting providers) may process data to support App operations, under strict confidentiality agreements.
• For Legal Reasons: To comply with applicable laws, regulations, or legal processes.

4. Data Security

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest.
• Secure storage on protected servers.
• Regular security audits to identify and address vulnerabilities.

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this policy (e.g., to provide App functionality or comply with legal obligations). If you request deletion of your data, we will remove it from our systems within 30 days, unless required by law to retain it. To request deletion, contact us at n.raymondg2@gmail.com.

6. Your Choices and Rights

You have the following options and rights:

• Opt Out of Personalized Ads: Adjust your device’s ad settings or follow Google AdMob’s opt-out instructions.
• Deny Permissions: You can deny microphone, storage, or Bluetooth permissions, but some App features may be limited.
• Data Access and Deletion: You may request access to or deletion of your personal data by contacting us at n.raymondg2@gmail.com.
• GDPR/CCPA Rights: If you are in the EU or California, you have rights to access, correct, delete, or restrict processing of your data, and to opt out of data sales.

We display in-app prompts to obtain your consent for sensitive permissions or ad-related data collection before processing.

7. Children’s Privacy

The App is not directed at children under 13. We do not knowingly collect personal data from children under 13. If we learn such data has been collected, we will delete it promptly. If you believe a child under 13 has provided data, contact us at n.raymondg2@gmail.com. We comply with the Children’s Online Privacy Protection Act (COPPA) and Google’s Families Policy.

8. Compliance with Laws

We comply with applicable data protection laws, including:

• GDPR (EU): For EU users, we provide rights to access, correct, delete, or restrict data processing.
• CCPA (California): California users may opt out of data sales and request data deletion.
• Australia’s Privacy Act: We maintain an up-to-date policy for users in Australia.

If you have concerns about our compliance, contact us or the relevant data protection authority.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via in-app alerts or email (if provided) at least 30 days before they take effect. The latest version will be available in the App and on our Google Play Store listing.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

Email: n.raymondg2@gmail.com

Address: Bamenda, Cameroon